I read your book and I'm very impressed. I have very limited experience but felt that I could accomplish this project very easily myself. I thought everything was presented in more than understandable terms and the project made perfect sense to me. I believe you have been very complete in your explanations!
-Will Wise
Spa Parts Plus
Prescott Valley, AZ
I reviewed Genes' manual on how to build a custom spa or hot tub and found that the idea of building your own spa is actually a very reasonable and an affordable project! His step by step directions are easy and detailed enough to follow and explained in simple language that everyone can understand. To ensure your success he even lists his e-mail address and phone number if you have any questions. Now that's standing behind your product!
-Chris Tabone
www.handymanwire.com VT
Our spa was one of your first projects. We couldn't be happier with the results! It was a lot easier than we anticipated and we saved a bundle of money. Thanks for all your help during the building process. Please feel free to use the pictures of our spa any way you want.
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-Art Malkin
Charleston, SC
Young Panamanian Builds His Own Hot Tub!
I don't have enough words to praise Gene and the outstanding customer support he provides! Ever since I first got in touch with him to purchase his manuals, he has been there to help solve some of the problems I had to work out!
The level of professionalism and his fast response to my every email gave me enough confidence to go ahead and do an an international purchase (I live in Panama). He quoted the best prices and provided me with customized options. The delivery came on time and he followed my progress all the way to its conclusion!
The way the manual is explained, gave me enough confidence to decide on a hot tub shape other than round or rectangular.. and I'm very pleased with the results! Thanks again Gene, I owe you for years of relaxation to come!
-Augusto (Gus) Villarreal
Panama
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-Augusto Villarreal
Panama
| NY City Businessman Builds Spa In Puerto Rico!
These next photos are among some of my personal favorites. This hot tub was built by a New York City businessman putting in the finishing amenities to his retirement home in Puerto Rico.
I had a contractor build the roof, (we call it a gazebo roof), but the spa was entirely built by my nephew and me. We glued PVC pipes together before, but neither one of us had ever done anything with concrete blocks.
At first we were a bit intimidated by this project but once we got started all we had to do was follow the instructions in Genes' book and some common sense. We only worked on Saturdays and Sundays so it took a few weeks to complete it. It is 6' by 8' spa with 16 jets (rotators & pulse) and two lights. We are proud of our accomplishment and thrilled by the savings. -Gil Rentas, Puerto Rico |
I had a contractor build the roof (we called it a gazebo roof) but the spa was entirely built by my nephew and me. We had glued pvc pipes together before, but neither one of us had ever done anything with concrete Blocks. At first we were a bit intimidated by this project but once we got started all we had to do was follow the instructions and some common sense. We only worked on Saturdays and Sundays so it took a few weeks to complete it. It is 6' by 8' with 16 jets (rotators & pulse) and two lights. We are proud of the accomplishment and thrilled by the savings.
-Gil Rentas,
Puerto Rico
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When I began this project, I had no idea what I was getting into. I was advised to go with a fiberglass pre-built unit and was leaning that way when I found Gene's book on the internet. My goal was to have a custom built spa with a waterfall and adjoining shower.
I wanted it to be powerful, esthetic and fit the custom built home it is a part of. Even though this project was a struggle at times, I can state without reservation that no matter what problem I encountered, Gene was with me every step of the way.
His unconditional support was a big part of what makes my "renewal room" the most beautiful and revitalizing spa I have ever been in and I've been in spas all over the world. |
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-Kim Wasserburger
Minoqua WI
We've been extremely impressed with Gene's book, but most of all with his commitment to being available for questions and support throughout our project. Our spa turned out beautifully, and Gene was right there with us at each stage, from initial design to parts selection to the final hookups. The book itself is very thorough and explains each step in plenty of detail. HIGHLY recommended!
David Shoemaker and Anna Tsu
Sacramento CA
Thanks for everything Gene. You're the best! I hope this is a great business for you, as your customer services is nothing short of excellent.
Dear Gene
Thought you would like to see the finished product. As you will see it was all worth it. We are so enjoying the fruits of our labour!!!
Thanks to you for all your help, suport and advice we couldn't have done it all without you!

Nick and Julie Pike
Granada Spain
Gene has been wonderful to work with during my entire hot tub project. I'm happy to say after seven hard months of work I finally completed the inside of my 10 by 16 timberframe hot tub room. I've had very few problems and after the winter passes I plan on finishing the outside after of course enjoying it.

Brian Johnson
International Falls MN
I had never built a homemade spa of any kind before, and living in a Northern climate, I knew I couldn't afford to make to many mistakes. Gene helped me set up with all the stuff I needed for my spa, including laying out how the piping worked etc.. (I really had no clue). Of course more importantly, when I had issues and this happens now and then, Gene was always ready to help personally and promptly. So if you are determined enough and want something really custom then I would recommend working with Custom Built Spas to help you create it.

-John Ibes Minneapolis MN
Gene, I just received my five-pack of CD's and have already gone over two of them. As a retired technical writer, I want to compliment you on the extensiveness, the humor, and the thorough presentations you have provided. If software manufacturers produced manuals at the level of yours, there would be no burgeoning aftermarket software publications field at all.
-Larry Kueneman
Idyllwild, CA
After doing a search on the Internet for information about spas, I found Gene's Site and ordered his book just to see if building our own spa would be an option. The book arrived in just a couple of days and after reading through the book it did seem like this could be a good option for getting a better spa at price we could afford. The book is very complete and easy to understand. When ever I sent an email to Gene with a question, he was fast to reply with an answer. We are very happy with our completed spa and it's far better than anything we could have bought for more than twice the price! THANKS Gene for putting together your book.
Matt Borbi
Comming, GA
I just received my book on building your own spa. I am very impressed with this book, I really got my moneys worth. I'm looking forward to getting started on my spa project.
-Craig Bohannon
Charlotte, NC
I purchased your manual on Friday and received it yesterday, (Monday). I am very impressed with how fast you were able to get it to me as well as the contents of your manual. I actually read it cover to cover, like it was a New York Times bestseller! Thank you for the wonderful manual. I am very excited to get started on my spa and I can't think of a better guide to help me accomplish this. I'm looking forward to having you as my coach throughout the building process.
-Jared Thompson
Litchfield Park, AZ
Kudo's Gene, your custom built spa manual is excellent, very informative! I have limited experience as a do-it-yourselfer and yet I did not feel the least bit overwhelmed with your step by step process! Your instructions were very clear, highly detailed and done in such a common sense approach that feel I would have no problem building my own spa!
-Matt Orlosky
Albany, NY
Got your book and CD. The book is excellent and I'm definitely going to try building a spa this spring. I've got quite a bit of DIY experience, and your instructions are very clear!
-Andy Ring
Brooklyn, N.Y.
| I just received you book. I have been reading thru it and I must say it is very thorough and easy to follow. I expect to be building my spa over the course of the summer so you will hear from me from time to time.
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-Jerome Barryhill
Eugene, OR
I recently purchased and read your hot tub construction guide! Thanks again for the book, wouldn't even attempted this project without it!
-Keith Wojciechowski
Lakeview, N.Y.
I just wanted to say that your book is great! Very well detailed and easy to understand!
-Dave Ibbotson
Phoenix, AZ
I received your DIY spa building book and it's fabulous, absolutely fabulous! I can easily see how I can save money and create a really nice spa! Thanks again for putting together an awesome resource at an excellent price!
-Frederic Breitwieser
Colonia, NJ
Another Great Job on our spa completed spring/summer 2004
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-Eddie Poindexter.
Monroe North Carolina
Just received your manual and it's just what I needed!
-Brett Rhode
Austin, TX
Just received your book, (great book by the way) and I'm looking forward to starting and building my own spa!
-Alex Bonhan
Scottsdale, AZ
Hi Gene, I received my CD and just looked thru it quickly, it looks just like what I needed.
-Ray Hanson
Orlando FL
"What can I say, Gene's materials,and supplies arrived on time, were of the highest quality and most importantly, he was available throughout the process. His knowledge and skill are unsurpassed! He handles your questions and issues with respect and practical solutions that are invaluable. This project is great for a do-it-yourselfer.
With Gene's coaching help, our family ended up with an impressive spa at far less then the cost for a portable spa or commercial built spa. Our friends and neighbors can't believe that we did it ourselves. We are looking forward to many seasons in our new in ground spa". |
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-Tony Foschi
Harrisburg PA
Here is another of my new favorite customer spa pictures. This spa was constructed in the customers basement. As you can see there was a lot more built here than just a spa, it was an entire spa room that was beautifully done.
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- photo submitted by Bob Arnold
New Lenox IL
Gene, Thank you for the compliments. We searched the Internet for do-it-yourself plans to build a hot-tub. I was very excited to find your web site, which used concrete block as a base material. Since, I am a bricklayer, it was easy for me to install the base of the project.
The work was done by myself, my wife and my son. We followed your directions and also covered the entire base with 1" x 1" ceramic tiles. The surround walls of the spa are a concrete board base covered with Imperial plaster base coat and finished in Venician Plaster. The glass block panels are separated by 2 mirrors which add plenty of depth to the room. The built-in plant enclosure adds color to the room.
We also installed a television enclosure opposite the plant enclosure. Although, I could not keep track of the hours it took me to finish the project, I know it will be enjoyed Thank you for all of your help!
-Bob & Linda Arnold
I just got your book and its Great! Very detailed and it's all meat and no hype!