I am a dentist by trade and have had virtually no construction experience, so when my wife started suggesting that we build our own hot tub, I just laughed at her. Then I found Gene and Custom Built Spas. As I read the book, I told my wife, I think I might be able to do this! Then she started adding water features and planters to the whole plan. Gene helped me through it all. From plumbing diagrams to finding the right parts for unique situations, he answered all my questions beyond satisfaction. We ended up with a spa that exceeds what we had dreamed of. If you have a little imagination and some determination, Gene can provide the know-how! Thanks to Custom Built Spas we now have a dream spa in our own backyard! Thanks for all the help, Gene!