We had the great fortune of finding Gene and Custom Built Spas online and he was able to guide us along on our hot tub building journey. Being designers we wanted to create something special and truly unique. We had absolutely no idea what we were getting ourselves into but Gene was there to help at every turn. From helping us specify the equipment we needed for our custom spa to responding to our many emails and voice calls. There is no way we would have been able to pull off such a spectacular project if Gene was not there to help guide us. Thanks, Gene for your patience and encouragement throughout our project! You went above and beyond and our family is very thankful.