What can I say, Gene’s materials and supplies arrived on time, were of the highest quality and most importantly, he was always available throughout the process. His knowledge and skills are unsurpassed! He handles your questions and issues with respect and practical solutions that are invaluable. This is a great project for a do it yourselfer! With Gene’s coaching help, our family ended up with an impressive spa at far less than the cost for a commercial-built spa. Our friends and neighbors can’t believe we did it ourselves.